FAQ - Medical Billing and Other Clinic Services

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 We ensure you receive excellent services by:

• Providing you with a dedicated account manager who will work closely with you to understand your needs and goals
• Handling all aspects of your billing process, from eligibility verification to claim submission and follow-up
• Monitoring and reporting your key performance indicators and revenue cycle metrics
• Being available and responsive to your questions and concerns at any time

We are committed to achieve the following statistics to our clients. Here are some of the results we should achieve for your clinic within the first 90 days:

• Average increase in revenue : 10%
• Average decrease in days in accounts receivable: 25%
• Average decrease in claim denials: 20%
• Average decrease in administrative costs: 25%

We are confident that we can help you achieve similar or better results with our medical billing service. If you are interested, please contact us today to schedule a free consultation.

 How would you like to test-drive a medical billing service for 30 days with zero risk or hassle!!

We understand that choosing a medical billing service is a big decision, and we want you to feel comfortable and confident with us. That’s why we offer you a 30-day trial period, where you can test our work with no financial commitment. If you are satisfied with our service, we can sign up the service agreement after the trial period. If not, you can cancel at any time, no questions asked. 

The Clinic Guy verifies work history, references and performs thorough background checks. Our staff also undergo an in-depth interview process, written testing, and apttiude test  before hire, and annual skills assessments with ongoing training and supervision after hire. They must also demonstrate a commitment to delivering results and values with excellence, and reliability.

 When you choose The Clinic Guy, you choose a service that offers high-quality results at an affordable price. You won’t find a more budget-friendly option for this level of service ''GURANTED’’. Over and above that a team that holds solid experience in the healthcare field, medical billing & revenue cycle management services. Our skillful communication starts with recognizing the importance of bridge communication gaps between stakeholders (Physicians, Payers, and patients) , our staff will help your business to speed the billing cycle and depress account receivable ratio. Choose us to handle your medical billing because of our flexibility, knowledge, experience, Skills, and we always treat our clients and patients with care.

Our Physicians can choose to use the same software they are currently using in their practices. In this case our team will conduct a few meetings with you to cover and underline the billing steps into your software

 It's important to note that every clinic is unique, and the specific improvements needed will depend on the clinic's current state, goals, and challenges. Overall here are some points we offer to help our providers:

Improve patient experience.

Enhance clinical processes.

Improve staff satisfaction.

Enhance communication and collaboration

Implement technology

Conduct regular performance reviews

Focus on quality improvement

Finally, focus on continuous quality improvement. Regularly review clinical processes, patient outcomes, and staff satisfaction to identify areas for improvement and take action to address them.

 When choosing a medical billing agency, it's important to consider factors such as the agency's experience and pricing structure, and the level of customer service they provide.  

 We typically charge a percentage of the total amount of claims processed, known as a percentage-based fee. Some providers may also prefer to charge a flat fee per claim or a monthly fee for ongoing services. 

  At The Clinic Guy we strive to ensure our clients get time to concentrate on their main activities and their patient, but still are acquainted and posted of their collections and key performance indicators. We prefer to report to them and meet with our clients on weekly, biweekly and monthly bases to have discussion with them about what we could improve for their clinics.

  Once the service agreement has been signed, we inform our clients about an approximate go live date. We try to suggest a reasonable live date keeping in consideration the requirement of software, implementation process and credentialing.